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Home > Manufacturing Terms & Definitions > Customer Satisfaction Unit (CSU)

CUSTOMER SATISFACTION UNIT (CSU)

Customer Satisfaction Unit (CSU) -- A CSU is all the discrete things delivered by a supplier to a customer, internal or external, that satisfies the customer’s needs. It may be a final product, kit of parts, set of engineering drawings, completed tool order, etc.

To learn more about TCA customer satisfaction see our client testimonials.